“Attending Jeffry’s workshop on stress and burnout provided me with immediate tools I could use for negotiating. He clearly defined methods to deal with the stress that comes from certain triggers in our world. Whether it’s dealing with a stressful deadline, a difficult person, a complex work situation or simply feeling like you’re constantly carrying a heavy workload, Jeffry teaches how to step back, assess a situation, control your own response, and lower your own stress. The skills he taught in just a single workshop enabled me to change my approach while negotiating with a very difficult person. Well worth the time!!”